West Rainton Primary School

West Rainton, Houghton-le-Spring DH4 6RN

West Rainton Primary School logo
  • Home
  • About Us
    • Aims, Ethos and Values
    • UK GDPR
    • Safeguarding
    • Equalities
    • Meet the staff
    • Our Governing Body
    • Premium Allocations
    • Financial Information
    • School Admissions
    • School Prospectus
    • School Performance
    • School Policies
  • Curriculum
    • Curriculum Content
    • Reading & Phonics
    • British Values
    • SMSC
  • Parents
    • Our School Uniform
    • School Office
    • Childcare Provision
    • e-Safety Information
    • Attendance & School Holidays
    • School Newsletters
    • Useful Links
  • Pupils
    • School Clubs
    • School Council
    • Adventure Bear’s Blog
    • Performing Arts Blog
    • Sports Blog
  • Our Classes
    • West Rainton Nursery
    • Reception
    • Year 1
    • Year 2
    • Year 3
    • Year 4
    • Year 5
    • Year 6
  • SEND
    • SEN Information Report
    • Disability & Accessibility
  • Community News
  • Contact Us
Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

Helping our pupils to grow through our own continuous improvement.

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities
    • How we evaluate the effectiveness of SEN provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies

School Achievement Award

Activemark 2008
Quality Mark
Healthy School

Arts Council Silver
Arts Council Gold
Eco Schools Bronze
Early Years Communication Friendly Logo

Copyright © 2023 West Rainton Primary School

West Rainton

Houghton-le-Spring

Co Durham

DH4 6RN

Tel 0191 584 3805 · Email westrainton@durhamlearning.net


GDPR | Legal Information | Website Login

Powered by Durham County Council.